To offer consistent, unconditional care enabling each service user to live in an environment which encourages positive relationships, mutual respect and trust.

⁠⁠To ensure service users experience a flexible and non-discriminatory service which stimulates emotional growth and development.

⁠⁠To adopt a person-centred approach, ensuring the best possible support for each service user.

To ensure the services comply with all applicable laws, regulations, rules and standards of governing bodies, local authorities and individuals care agreements.

To promote independence and quality of life of service users through the provision of a skillful and reliable care services.